1. Introduction
These Terms and Conditions explain how families, clients, and website visitors use the website and services of Middle East Manpower in Qatar.
By accessing our website, submitting an enquiry, reviewing candidate profiles, communicating with our recruitment team, or proceeding with any service request, you agree to these Terms and Conditions.
If you do not agree with these terms, you should stop using the website and avoid submitting any service enquiry.
2. About Our Services
Middle East Manpower provides domestic worker recruitment and manpower support services for families in Qatar.
Our services may include:
- Introducing available candidates.
- Sharing candidate profiles.
- Coordinating recruitment procedures.
- Explaining service options.
- Assisting clients during the selection and deployment process.
Our services may cover domestic workers such as housemaids, nannies, caregivers, cooks, and other household support workers, depending on availability and client requirements.
The final scope of service, fees, timelines, replacement conditions, and obligations are confirmed through official communication with Middle East Manpower before any final agreement.
3. Candidate Profiles and Website Content
Candidate profiles displayed on the website are provided for guidance and initial review only.
Profile information may include:
- Experience
- Nationality
- Skills
- Age
- Language ability
- Salary expectations
- Availability
While we aim to keep information accurate and updated, candidate availability, salary, documents, medical status, experience, and deployment timelines must always be confirmed by our recruitment team before any final decision.
Blog articles, service pages, and website content are provided for general information. They should not be treated as a final service agreement, legal advice, or a guaranteed offer.
4. Enquiries and Communication
By submitting an enquiry through the website, phone, email, WhatsApp, or any other communication channel, you agree that our team may contact you to discuss your requirements, available candidates, service options, fees, and next steps.
Communication may take place through phone calls, WhatsApp messages, email, or other official channels used by Middle East Manpower.
Clients are responsible for providing accurate information when submitting enquiries, including household needs, preferred candidate type, required duties, family requirements, and contact details.
5. Recruitment, Selection, and Final Decision
Middle East Manpower may assist clients by presenting available candidates based on the information provided by the client and the availability of suitable profiles.
However, the final hiring or selection decision remains the responsibility of the client. The client should review the candidate profile carefully, ask relevant questions, and confirm all important details before proceeding.
Middle East Manpower does not guarantee personal compatibility, long-term performance, behavior, or complete satisfaction, as domestic work depends on communication, household environment, training, expectations, and personal adaptation.
6. Service Availability and Timelines
Candidate availability and recruitment timelines may vary depending on several factors, including candidate readiness, documentation, medical status, government procedures, travel arrangements, and operational requirements.
Any expected timeline shared by our team is an estimate unless clearly confirmed in writing as part of a final agreement.
Middle East Manpower is not responsible for delays caused by government authorities, medical centers, embassies, airlines, documentation issues, or circumstances outside our reasonable control.
7. Fees, Payments, and Service Confirmation
Service fees, payment terms, salary details, and any additional charges are confirmed directly through official communication with Middle East Manpower.
Prices or salary expectations shown on the website, if any, are for general guidance and may change based on candidate availability, nationality, experience, documentation, service type, and market conditions.
No service is considered final until the client has received official confirmation from Middle East Manpower and completed the required payment or approval process.
8. Replacement and Cancellation Terms
Replacement terms, cancellation rules, and refund eligibility depend on the selected service, candidate status, stage of processing, and costs already incurred.
Any replacement or cancellation request must be submitted through official communication channels and will be reviewed by Middle East Manpower according to the applicable service conditions.
Middle East Manpower does not guarantee immediate replacement, as replacement depends on candidate availability and the reason for the request.
Government fees, documentation costs, medical fees, administrative work, and third-party expenses may be non-refundable once processing has started.
9. Client Responsibilities
Clients are expected to provide accurate information, communicate respectfully, and follow the agreed service process.
The client is responsible for clearly explaining household duties, working expectations, accommodation arrangements, rest periods, and any special requirements before confirming a candidate.
Clients must treat domestic workers with respect and comply with applicable laws and regulations in Qatar relating to domestic worker employment, welfare, safety, and working conditions.
Middle East Manpower shall not be responsible for problems caused by inaccurate information, unreasonable expectations, misuse of service, or failure to follow agreed procedures.
10. Worker Performance and Adaptation
Domestic work takes place inside a private household environment and may be affected by communication, culture, routine, training, and personal adjustment.
Middle East Manpower does not guarantee that a domestic worker will immediately adapt to every household routine or meet every personal expectation of the client.
The client should allow reasonable time for orientation, communication, and adjustment, especially when a worker is joining a new home, new family, or new cultural environment.
11. Third-Party and Government Procedures
Some stages of the recruitment process may involve:
- Government authorities
- Medical centers
- Training centers
- Embassies
- Travel providers
- Documentation service providers
Middle East Manpower is not responsible for delays, rejections, policy changes, or decisions made by such third parties.
Our team will provide reasonable support and updates where possible, but final approvals and processing times may remain outside our direct control.
12. Website Use
Users agree to use the website in a lawful and respectful manner.
You must not misuse the website, copy content without permission, submit false information, attempt unauthorized access, or use the website in any way that may harm Middle East Manpower, its clients, candidates, or systems.
Middle East Manpower reserves the right to restrict access or refuse service in cases of misuse, fraud, abusive communication, or violation of these Terms and Conditions.
13. Intellectual Property
All website content, including text, images, service descriptions, blog articles, design elements, and branding, belongs to Middle East Manpower unless otherwise stated.
No content may be copied, reproduced, republished, or used for commercial purposes without prior written permission from Middle East Manpower.
14. Limitation of Liability
Middle East Manpower aims to provide professional, transparent, and reliable recruitment support. However, to the maximum extent permitted by applicable law, we shall not be liable for indirect losses, delays, dissatisfaction, household disputes, worker behavior, third-party decisions, or circumstances beyond our reasonable control.
All services are provided based on candidate availability, official confirmation, and the terms agreed between the client and Middle East Manpower.
15. Changes to These Terms
Middle East Manpower may update these Terms and Conditions from time to time to reflect service changes, legal requirements, operational updates, or website improvements.
The updated version will be posted on this page, and continued use of the website or services means that you accept the revised terms.
16. Governing Law
These Terms and Conditions are governed by the applicable laws and regulations of the State of Qatar.
Any dispute relating to the use of the website or services shall be handled according to the applicable legal procedures in Qatar.
17. Contact Information
For questions about these Terms and Conditions, please contact Middle East Manpower through the official contact details available on our website.